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Faq

Below are frequently asked questions

First what you have to do to enjoy our excellent services is open and account with us


All you have to do is contact our staffs through our email below to request for an account and be sure to follow all the steps instructed info@thectfb.com


All you have to do is contact our staffs through the email below to fix the issues, obey all instructions info@thectfb.com


All you have to do is contact our staffs through the email below to fix the issues, obey all instructions info@thectfb.com


All you have to do is click on the link below to retrive your password Forgot Your Password?


All you have to do is contact our staffs through the email below to get your account number info@thectfb.com


This is the ability for you to be able to add money into your account that can later be sent to someone or withdrawed


To make a deposit into your account balance you have to contact us through the email below info@thectfb.com


Yes you can make deposit when your account is freezed


Yes you can make deposit when your account is blocked


No


Do you have any questions or enquiries after checking out this frequently asked question page, feel free to contact us through contact us page


You can contact us on our platform in the contact us page


You can contact us also through our email address info@thectfb.com


You can contact us through our whatsapp number that can be found on contact us page


This is the ability for you to be able to send money from your account to other account as payments or transfers


All you have to do is go to your dashboard and navigate to the funds transfer page and select the type of transfer you want, either Local or international, the link is below Dashboard


You won't be able to send money for series of reasons, first if your account is freezed, blocked or if you don't have sufficient money in your account balance, if all the listed reasons are not true, you can contact our staffs through the email below to get your account fixed info@thectfb.com


If you have limitations while trying to send money contact our staffs through the email below to get your transaction fixed info@thectfb.com


All you pending messages is in Pending Transaction Log page, just navigate to dashboard and you will find the page